Terms and Conditions
Introduction and scope
Training Courses, trading through training-courses.uk, is a trading style of Autec Training Ltd, registered in England and Wales under company number 05192184. Registered office: Industrial Estate, Oxney Road, Peterborough, PE1 5YW. This draft should be checked against the services and personal-data practices actually used on the website. These terms govern use of the website and provide general information about enquiries and training arrangements. Any specific course booking is governed by the written quotation, booking confirmation and applicable agreed terms.
Website use
Visitors must use the website lawfully and must not attempt unauthorised access, interfere with its operation, introduce malware, misrepresent their identity, submit misleading enquiries or copy protected content without permission. We may restrict misuse of the site.
Services and availability
The website may provide information and facilitate enquiries about plant operator training, powered access, site safety, machinery familiarisation, refresher courses and related assessments where offered. Course availability, delivery location, duration, entry requirements and accreditation depend on the actual provider and booking. No course, certificate or particular scheme is guaranteed solely by website content.
Enquiries and quotations
Customers should provide accurate course requirements, delegate numbers, dates, locations, relevant experience, machinery categories and requested qualifications. A website enquiry is not a confirmed booking. Quotations may depend on instructor availability, travel, facilities, equipment, assessments and third-party fees, and should state their validity period.
Bookings and confirmation
A booking becomes binding only when accepted under the stated booking process. The confirmation should specify the course, date, location, delegates, price, VAT treatment, payment requirements, equipment arrangements, accreditation and any cancellation terms. Customers should promptly flag errors.
Fees and payment
Fees, deposits, payment deadlines, VAT and any additional charges should be disclosed before the customer commits. Late payment consequences must follow the agreed contract and applicable law. No unannounced fees are imposed by this website policy.
Cancellation, postponement and refunds
Cancellation or rescheduling rights and charges depend on the booking terms agreed before confirmation and any mandatory consumer protections. Customers should notify us promptly of changes. If a course is cancelled by the provider, available alternatives and refunds will be addressed in accordance with the contract and law. Nothing here removes statutory rights.
Delegate responsibilities
Delegates must follow instructors’ instructions, attend on time, supply required identification, wear suitable PPE, act safely, disclose relevant training needs and avoid participation while impaired. Training or assessment may be paused where safety is compromised.
On-site training responsibilities
Where training is delivered at a customer site, the customer may need to provide safe and suitable equipment, inspection records, adequate training space, welfare facilities, access, relevant risk information and a competent site contact. Specific obligations must be confirmed before booking. Unsafe conditions may require postponement.
Assessment and certification
Attendance does not automatically confer competence, certification or an operator card. Results depend on required attendance, successful assessment and the rules of any applicable certification scheme. Customers should verify that a proposed qualification meets their employer or site requirements.
Health and safety
Training may involve heavy machinery or powered equipment. All participants must comply with relevant health and safety rules, site procedures and instructor directions. Completion of a course does not replace an employer’s duties or an operator’s responsibility to work safely.
Website content and external links
We aim to keep content accurate but course descriptions, dates and pricing may change. External links are provided for convenience; their content and privacy practices are controlled by their respective owners. Website material does not override the final booking confirmation.
Intellectual property
Original website copy, graphics, logos and other protected materials may not be reproduced commercially without permission, except as allowed by law. Third-party training and accreditation marks belong to their respective owners.
Liability
Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud or any liability that cannot lawfully be excluded. Other liability limits, where lawful, depend on the specific agreed contract. Consumer statutory rights remain unaffected.
Events outside reasonable control
Severe weather, equipment failure, illness, site closures and similar events may disrupt training. The parties should follow the agreed rescheduling and refund provisions, subject to applicable law.
Privacy and data protection
Personal information collected through enquiries and bookings is handled as explained in the Privacy Policy and GDPR Policy. Cookies and similar technologies are addressed in the Cookie Policy.
Complaints, governing law and contact
Please raise concerns through training-courses.uk so they can be investigated. These website terms are governed by the laws of England and Wales, subject to any mandatory protections that apply elsewhere in the UK. For questions or requests relating to this policy, contact us using the contact details published at training-courses.uk. Legal entity: Autec Training Ltd, company number 05192184, registered office: Industrial Estate, Oxney Road, Peterborough, PE1 5YW. For data protection complaints, you may also contact the Information Commissioner’s Office at ico.org.uk.